VoIP services, a new step for the humanity
Over the last century, the world has faced some good inventions which have changed its course: the phone and the internet. Both were received with similar insufficient trust, but slowly, they managed to get people’s attention and admiration. After years of continuos research, the technologies have brought us where we are today. Everything seems possible having a computer and an web connection: Interactive video, watching movies and listening to music, publishing your thoughts and ideas for free. In Costa Rica, the biggest communications operators are RACSA, Amnet Costa Rica and of course ICE Costa Rica Internet. American Data Networks has its own origins in Costa Rica and it was meant to be a solution for world’s need of high capacity transmission of messages. They provide added value and services to all those companies with operations rich in telecommunications requirements in Costa Rica. By doing this, they permit fast expansion of the web. The state mission of Amnet Costa Rica is function as the best option in telecommunication services. They intend to offer constantly innovation in technology and to improve the data. The web is a faster, more efficient and secure place. Trying to accomplish this mission, Amnet Costa Rica has turned into a leader on the market of telecommunications by focussing on two sides: the clients and also the top quality standards. This strategy has made rid of it known in the entire world.
In Latin America, Costa Rica has the next to the highest internet penetration, after Chile. Of course this country has a modern telecom infrastructure, it’s still the least liberalised telecom market in the region. As we allready mentioned, ICE Costa Rica internet (ICE – Instituto Costarricense de Electricidad) and its subsidiary RACSA have the absolute power. Both fixed-line and mobile telephony, internet and all data communications are supplied by them. The only exception is the pay TV. Nowadays, the recent changes of the today’s technology have influenced the old situation. When the monopol of ICE Costa Rica internet worked perfectly in the past, now, it’s leading to big problems for its users. For instance, in December 2004, mobile lines ran dry completely.
Recently, VoIP services/ Servicios VoIP (Voice over ip) is one of the newest technologies on the earth that threatens ICE’s hegemony. This new gadget is converting the voice signal into a digital signal and transmit it to the internet connection. The most crucial benefits of VoIP calls are the following: big savings on call rates, flexibility and best customer service. As well, it has great additional features such as: call forwarding to a specific number, send or call directly to voicemail, block the calling party number and voicemail, which is sent to the email inbox being an attachment. The bad parts are in regards to the quality of service which depends on problems in power supply, Online connections and the security – VoIP is susceptible to worms, viruses and hacking. Taking into consideration all of the benefits and all sorts of the disadvantages, we came to the coclusion this revolutionary technology will replace the conventional phone systems completely.